products/services

Rapid Refill Products/Services

Curious about Rapid Refill Products/Services? To start, our top priority is to provide amazing customer service! Whether we are selling you cartridges, repairing your printer or helping you ship a package – Your satisfaction is our #1 goal!

Printer Cartridges –

Thanks to our fabulous suppliers, Rapid Refill has access to thousands of different printer cartridges.  From the most common to the most obscure, inkjet or toner, OEM or re-manufactured, we are confident that we will be able to get you what you need.

Free Delivery –

Business customers can enjoy free delivery of their products! Supply emergency? Let us know and we will do our best to prioritize your delivery. (Same day delivery in certain areas, unless order is placed after 12pm, then products are delivered the following business day)

Printer Repair –

We offer diagnosis and repair of most printer makes and models. Drop your printer off at one of our 2 locations or send us an email describing the problem that you are experiencing. 

Printer Sales –

Looking for a new machine? We can help! We offer a variety of new and refurbished machines. Plus, if we don’t have a machine that fits your needs, we will provide advice to help you find the printer that works best for you. 

On-Site Service Calls –

Have a machine that you need looked at but can’t be moved? No problem! Our technicians are mobile! On-site service calls are only $99.95 – call or email to have yours scheduled today! (Did you know that business customers of Rapid Refill receive FREE on-site service calls? Yeah, you heard that right – FREE!)

FedEx Shipping –

This applies only to our Salem location. As an authorized ship center, we are able to assist you from packaging your shipments (packaging materials available in store), to printing the label and sticking it on the box. Have a prepaid shipment? No problem! Feel free to drop it off by 3PM for same day pick up. 

Toner Closets –

Ideal for larger customers, toner closets provide means to keep toner stock at your facility at all times. Once per month, at an agreed upon time, a Rapid representative will come to inventory your toner closet and will place an order on your behalf for the supplies that you are in need of. This ensures that you will never run out of toner! Please contact us if this solution aligns with your business’s needs.

Online Ordering –

Some customers have troubling remembering the make and model for their machines when ordering. Other customers order for multiple people in their organization, making ordering printer cartridges a hassle. If you are one of these kinds of customer, we have a solution for you! A Rapid Refill online ordering account gives you access to a customized web page that contains a list of all of your machines and their applicable cartridges. Just sign in by clicking the easily downloaded desktop icon, select the number of the applicable cartridges you need to order, submit and wait for delivery. Sign up here!